FREQUENTLY ASKED QUESTIONS

Please see below for answers to some of our most frequently asked questions. 

How do I check my order status?

Check your email for the tracking number. You can also check here at https://www.usps.com/manage/

What is your return policy?

There is a no refund policy. All sales are final.

Can I change or cancel my order once it has been placed?

Orders cannot be modified or canceled once submitted.

What types of payment are accepted?

At Mitchell & Ness, we accept most major credit card providers, such as Visa, American Express, Discovery, Mastercard, and PayPal.

Do you ship internationally?

At this Bigtyme Graphics and Printing do not offer international shipping.

Do you ship to APO/FPO addresses and P.O. boxes?

Yes. USPS carries our APO/FPO and P.O. Box packages however, shipping restrictions may apply.

How do I care for my Bigtyme Graphic Tees products?

  • Machine wash inside out in warm water.
  • tumble dry inside out on med heat.
  • Do not iron directly on the design.
  • Do not use any bleaching agent.